General
Do you have resellers?
Nope, we keep things simple! You won’t find our gear sitting on any reseller shelves. Takomo equipment is sold exclusively right here on our website. It’s how we guarantee you the best deal without the retail fuss.
Do you offer a demo program?
Currently, no, we do not offer a traditional demo program. We maintain our premium value by operating strictly Direct-to-Consumer (DTC). However, we are actively partnering with select private club fitters and builders in various regions to create op
How do I connect with your support team?
We’re here to help! You can connect with our support team using the following options:. Chat: Find the chat icon in the bottom corner of our website for the fastest assistance. Contact Form: Use our dedicated form for detailed inquiries. Email: Send
How do I apply to Takomo Ambassador Program?
You can learn more and leave your application on our Ambassador page: https://takomogolf.com/pages/ambassadors.
What does the warranty cover?
Our 365-day warranty assures coverage for any potential transit damages, production issues, or instances of poor quality control. Each warranty claim receives individual attention, ensuring prompt and appropriate resolution tailored to your specific
When will I receive the tracking information for my order?
Your tracking information is generated and shared the moment your order leaves our warehouse. Check Your Status Page (Fastest): You can check your order’s status, including tracking details, directly on our Order Status Page here: https://order-statu
Where can I buy Takomo clubs?
Our products are only available for purchase through our website: https://takomogolf.com. Orders are dispatched from our US, Hong Kong or EU warehouse, depending on the final destination. Orders cannot be picked up from the warehouse directly.
Where is Takomo located?
We are based in Finland. The club components are made in Vietnam, Taiwan, Japan and China. We complete the final assembly in Vietnam or China, depending on the item.
Do You Offer Discounts?
Short answer: No. Long answer: We believe in “Fair Pricing,” not “Sale Pricing.” We work tirelessly to keep our manufacturing lean so we can offer high-end gear at the lowest possible price point year-round.While you might see the occasional volume
Orders
Can I adjust the loft angles on my order?
We do not offer loft adjustments on our orders.
Can I order a combo set?
At the moment we only offer the 301 irons as a combo set. The Takomo 301 Combo set includes P to 8 in the 301 MB irons and 7 to 4 in the 301 CB irons.
Can I order a partial set?
We currently only have full sets (4i to PW) available. However, we hope to have partial sets available in the future.
Can I order only the club heads?
You can place a heads-only order by using the links below. Iron 101: https://takomogolf.com/iron-101-clubheads/Iron 101T https://takomogolf.com/iron-101t-clubheads/Iron 201: https://takomogolf.com/iron-201-clubheads/Iron 301: https://takomogolf.com/i
What does a “backorder” mean?
The iron/shaft model alone determines how long backorders take. Every month, we get new supplies of all the iron and shaft models. Since backorders are always processed in chronological order, the faster the order is placed, the quicker the clubs wil
Can I cancel or modify my order?
Our ability to change an order depends on your location and the type of product purchased. Please Note: All shipping and assembly timelines provided below are estimates and can vary based on order volume, seasonal demand, and courier processing times
Payments and Refunds
Am I going to be charged at the checkout or after shipping?
Your credit card will be charged at the time of checkout, but non-custom orders can be cancelled for a full refund at any time before the items are shipped.
Which currency will my payment be processed in?
The currency for payment processing is determined by your billing address. Payments are processed in you local currency based on the billing address.
Shipping and Returns
Am I liable to pay import duty or taxes?
The application of duties and taxes depends on the destination country as follows:.
Can I return my order?
Stock Sets The full set of irons must be returned. For standard iron sets, you are allowed to use the 7-iron as a test club, provided it is not damaged. To be eligible for a refund, the rest of the irons must be returned unused and in brand-new condi
How much is the shipping cost?
The shipping cost is calculated based on your location on our checkout page.
What countries do you ship to?
We ship worldwide! We rely on trusted global couriers like FedEx, DHL, and UPS to ensure your equipment arrives safely, regardless of your location. All shipments include a tracking number. Final shipping costs are calculated based on your specific l
Irons and Customization
Can I install tracking sensors on my Takomo clubs?
We use additional weights inside the shaft both at the tip and butt end if necessary to achieve our standard swing weight of D2 for each club. Consequently, an extra weight at the butt end of the club may prevent the tracking sensor from being mounte
Do you offer customized iron sets?
Yes! We offer professional customization options on our iron sets. Available Customizations on iron sets:. Custom Lie Angle. Custom Shaft Length. Custom Grip Size. You can place your customized order directly via the links below:. Iron 101 Customized
Do you offer individual irons?
Not quite! We like to keep things simple: It’s all or nothing when it comes to our irons. We only sell them in full sets because that’s how we guarantee you the best value and performance synergy. Think of it as a pre-built dream team—we don’t break
What are the Obsidian shafts?
You can find more information about the Obsidian graphite shafts here: https://takomogolf.com/pages/obsidian
What is the blade length of your irons?
Our iron models’ blade lengths are as follows:. Iron 101: 79mmIron 101T: 75mmIron 201: 73mmIron 301: 71mm
Which clubs are included in the price of an iron set?
Our iron sets are built for complete performance right out of the box. Every standard set includes seven clubs (4-iron through Pitching Wedge). The only exception is our new 101 MKII iron set, which has a set configuration running from 5-iron through
Which shafts do you offer?
For all standard sets, we offer KBS Tour and Tour Lite steel shafts. For the 101,101T, 201, 301 models we offer KBS MAX, KBS C-Taper and the KBS C-Taper lite shafts are available through a custom orders, as well
Products
Which Iron Model Should I Choose?
Iron 101 is a forgiving hollow-body iron with a longer blade length, designed to promote ball speed and assist with mishits. This model is ideal for players seeking an easier club that provides additional distance. Iron 101T is a hollow-body design p
Limited Edition Products
Every so often, we roll out limited edition golf products with snazzy designs, rare components, or little performance magic sprinkled in. They’re made in such tiny quantities that once they’re gone… well, they’re really gone. No reruns, no remakes, n
Maintain & Care
You might have noticed a Takomo microfiber towel included with your new irons. This isn’t just a bonus—it’s an essential tool for maintaining the performance of your clubs.The 5-Second Rule: After every shot, give the clubface a quick wipe.The Spin F
Understanding Wear & Tear
Golf is an outdoor sport, and your clubs are designed to strike the earth at high speeds. Because of this, certain signs of use are completely normal: Sole Scuffing: Light scratches on the bottom of the club from turf and sand interaction.Bag Chatter
Ignis D2 Adapter Sleeve: Assembly & Adjustment Guide
This guide provides detailed instructions on how to assemble your Ignis D2 clubhead and shaft, and how to utilize the adapter sleeve settings to optimize your performance on the course. Setting up your wood is a straightforward process. Follow these